Cloud Contact Center
Cloud Contact Center Solutions offered by IQAutodial.com helps contact centers increase the efficiency, productivity and market share. Our Cloud Contact Center Solution doesn’t require any expensive hardware or software. Start with ACD, IVR and integrate CRM, API, Dialers. Quality management, reporting and analytics using Web based Admin Tool.
Call + Lead Management
Dedicated User Extensions FOR Direct Calling
Personal Voicemail & Team VoiceMail
3-way Conference and Call Transfers
Interactive voice response
Upload and download of customer lists
Internal DNC and Blacklist
Support and Enhancement
Free Technical Support 24*7 by Phone, Live Chat or Remote Login
You don’t need to buy, maintain or upgrade hardware, Pay only for what you use each month. Automatic software updates will happen at regular intervals.
High Level Data Protection
IQ Autodial provides High Level Data Protection. Using our High Level Data Encryption your agent’s web browser and the database where you have stored your data on our hosted servers is fully secure. We use sophisticated encryption algorithm to secure your vital data.
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CRM Integration
Matching inbound and outbound call information with CRM data
Control Calls : Recording, Parking, Conference, click to Dial etc
Automatically saves call logs when a call ends
Provides a single, multichannel administrative environment
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