IQ Autodial can integrate with many popular available CRM systems which can provide you with a smooth user interface resulting in your system turning into a back end customer management system.
IQ Autodial works well with all the popular CRM systems.
Below is the list of popular CRM systems that we currently integrate with:
- Teamsupport
- Insightly
- Pipedrive
- Vtiger
- Zoho
- Salesforce.com
- Zendesk
- LessAnnoyingCRM
Also if your CRM which is installed at your premises allows online integrations then we can interoperate with it too easily.
CRM integration can result in many benefits. It can be simply as a web page popping up with customer name and information when a phone call is received by an agent. Also CRM integration can help in back-end data synchronization. We have an expert team which can help you to integrate with your CRM system as much as you need.
Some of the major benefits of CRM Integration offered by IQ Autodial are:
IQ Autodial PhoneBridge
It is a smart way to make and receive calls inside CRM. When you are doing business every call you make or receive counts. Hence it is important that your sales representatives are provided with the latest tools and right information so that they can interact wisely with the customers. Hence you need a perfect sync between your CRM and the phone system. Using CRM you will get prompt reminders on calls to be made and also you will be knowing who is calling you and you can have related information about your customers during the calls to provide an effective service.
Prompt reminders
As generally you make so many calls do you fear of missing some important deals? Now you don’t have to worry as integrating CRM with IQ Autodial can send you prompt reminders on every call to be made.
Single Click Dialing
Using CRM you don’t have to pick your phone to call your contacts. You can just click on the call icon in the contact page in CRM
Personalized customer service.
If you receive a call and you greet the caller by name then obviously it will connect your customer more with your agent. You can easily achieve this by connecting IQ AutoDial with a CRM. This will display the caller’s name and information from CRM whenever you receive a call. Also you can look at the earliest conversations and requests which can help you to serve your customers better in more powerful way.
Save time and increase efficiency
When you integrate IQ AutoDial with CRM you will get automatic call logging feature means you don’t have to log your calls manually every time when you will speak with your customers. Using Call pop up you can add notes instantly while on the call or after the call. You can even add follow up tasks and even assign them to some other to resolve their issue.
Hence by integrating IQ Autodial with your existing CRM you can leverage the benefit of new features and ease of calling which will surely increase your efficiency and productivity within your company or Call Center. For more information on IQ Autodial CRM integrations, contact us.